Frequently Asked Questions

  • Can you tell me more about the delivery times and windows?

    Delivery will occur each week on a Thursday for Adelaide and Friday for Sydney. Our frozen gel bricks are industry leading and ensure freshness and temperature maintenance. Whilst it will be an all-day delivery window, you’ll be sent an update the day prior with more specific timing.

  • Sustainability is important to me, how is Afishonado at Home different to other seafood delivery services?

    We’ve created a circular offering where we pay our select fishermen a better price for seasonal produce, rather than a cheaper market-price for larger catches that can deplete the oceans.

    We also make sure we know how our seafood is caught and can accurately trace our supply chain.

  • The options this round aren't for me, can I substitute or change the produce?

    The recipes and produce are subject to seasonality - check back each week to see if your favourite item is available!

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  • What comes in each box?

    Along with premium produce and the packaging materials, you’ll receive curated chef’s recipes to help you make the most of these incredible products.

  • How do I receive the chef's recipes?

    Each recipe card, provided in the box, comes with a unique QR code which will take you directly to the instructional video so that you can cook along with the chefs.

  • My question isn't answered here, how can I get in touch?

    We love hearing from you and we’ve a dedicated team on both hello@afishonadoathome.com.au and @afishonadoathome on Instagram and we’ll endeavour to get back to you as soon as practical.