Frequently Asked Questions
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Can you tell me more about the delivery times and windows?
Delivery will occur each week on a Thursday for Adelaide and Friday for Sydney. Our frozen gel bricks are industry leading and ensure freshness and temperature maintenance. Whilst it will be an all-day delivery window, you’ll be sent an update the day prior with more specific timing.
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Sustainability is important to me, how is Afishonado at Home different to other seafood delivery services?
We’ve created a circular offering where we pay our select fishermen a better price for seasonal produce, rather than a cheaper market-price for larger catches that can deplete the oceans.
We also make sure we know how our seafood is caught and can accurately trace our supply chain.
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The options this round aren't for me, can I substitute or change the produce?
The recipes and produce are subject to seasonality - check back each week to see if your favourite item is available!
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What comes in each box?
Along with premium produce and the packaging materials, you’ll receive curated chef’s recipes to help you make the most of these incredible products.
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How do I receive the chef's recipes?
Each recipe card, provided in the box, comes with a unique QR code which will take you directly to the instructional video so that you can cook along with the chefs.
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My question isn't answered here, how can I get in touch?
We love hearing from you and we’ve a dedicated team on both hello@afishonadoathome.com.au and @afishonadoathome on Instagram and we’ll endeavour to get back to you as soon as practical.